E13 – The Art of Managing a High Performance Lab

The Art of Managing a High Performance Laboratory

New Half-Day Course E13-32, Wednesday, November 20th, 1:00pm – 4:30pm

 Dr. Wayne Collins, Agilent Technologies, Wilmington, DE

 This half-day workshop examines the management skills and functions needed to achieve high productivity in the laboratory. Experiences will be shared to provide insight into the obstacles and expected outcomes for the various management approaches. You will learn how laboratories are applying current management philosophies to get closer to the business and to streamline operations.  Practical details of laboratory management such as managing staff performance, teams, communication, and so forth will be discussed with emphasis on systematic approaches and helpful tools.  The workshop is highly interactive and participants are expected to share their experiences and best practices.

 The workshop is designed for current or prospective managers who are seeking innovative ways to develop closer connections with the business and to improve productivity to cope in this challenging environment.

1. Introduction and Overview
2. The Lab Manager’s Job 
3. Managing People
     * The performance appraisal process
     * Behaviors and discipline
     * Staff competence and training
     * Teams
     * Managing safety
4. Managing Processes
     * Productive processes
     * Laboratory Quality Measures
5.  Managing Technology
     * Automation
     * Managing data
     * Justifying technology
6. Conclusion and discussion

Dr. Wayne Collins managed the product development, analytical support, and plant process laboratories of Solvay Polymers in Deer Park, Texas with a staff of about 60 for 25 years prior to joining Agilent Technologies as World-Wide Industry Manager for Energy & Chemicals in 2008.   He is a past president and board member of the Association of Laboratory Managers and was editor of Managing the Modern Laboratory.  Wayne has published over 75 journal articles, given conference presentations, conducted workshops on laboratory management worldwide, and was the recipient of the 2006 Distinguished Service Award for Laboratory Management.